Apple iphone 5 sleep button fix

Apple Extends iPhone 5 Sleep/Wake Button Replacement Program Until 2016

However, it had been dropped by a doofus who just had to see and hold such a cool phone. I just called to arrange to send mine in since the nearest apple store is over an hour away. After at least a half hour on the phone with the tech filled with long pauses and hearing his breathing for way too long.

He ended up having to pass me off to a supervisor because some issue was preventing hime from being able to complete the request. After a few minutes on hold I got the supervisor with a poor microphone that was difficult to hear well. I went through the whole thing again although not quite as long this time and she was having the same issue.

Now I am supposed to be getting an email with the shipping information to take to the UPS store and send my iphone off. I got the email from apple later that evening and went to the local UPS store to send it out.

Sleep/Power button doesn't work

I showed them the email and they took care of everything. I got the email the next day from apple that they received my iphone.

This was friday. I got another email saying they were sending a replacement phone on Monday and yesterday Wednesday FedEx dropped it off at my door. It was packaged in a plain white box with no accessories at all. It had the plastic film on the front and back like a new iPhone and it looks like new. So I got a replacement iPhone back in less than a week.

iPhone 5 (5S / 5c / SE) Unresponsive Power Button Fix (75% Success Rate)

It used work if I pressed one of the corners, but later on it stopped working completely. Went to an apple authorized repair shop, and they gave me a replacement phone next day. Yes, Apple will fix this issue for free IF it was manufactured before April Mine was manufactured May and apparently is not covered by the recall. Apple sucks. Dropped off my iPhone 5 about a week and a half ago for the recall program.


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Apple store called today and said the repair process did not resolve the issue and they swapped it for a brand new iPhone 5. I have a iPhone 5 and its is showing eligibility for replacement. Will it be possible to get it replaced in India for free under this program. Yes take it to an Apple authorized repair center in India, the replacement program should still be valid under your situation regardless of origin of iPhone purchase.

Name required. Mail will not be published required. All Rights Reserved. Reproduction without explicit permission is prohibited. Enter your email address below: Posted by: Paul Horowitz in iPhone , News , Troubleshooting. Andy Stein says: April 27, at 1: Apple user says: September 6, at Avior Rep: I have a iPhone 5 the device never drop. Try Contact Cleaner Spray? View the answer I have this problem too Subscribed to new answers. Is this a good question? Yes No.

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Voted Undo. Score 0. The All-New. The high performance electronics repair kit. Most Helpful Newest Oldest. Chosen Solution. Brendan Mills Rep: I can also confirm that this is a common issue and will be covered under your apple warranty.

Apple Extends iPhone 5 Sleep/Wake Button Replacement Program Until - MacRumors

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